Vendor reportMcKinsey, 28 May 2026
32% of B2B companies say their social media marketing is very personalized
Content formats
B2B marketing personalization by strategy: Share of respondents with very personalized social media marketing, by growth status (%)
| Group | Share of respondents with very personalized social media marketing (%) |
|---|---|
| Winners | 45% |
| Laggards | 15% |
| Overall | 32% |
- Reader Note:
- Almost identical to every other channel in this survey: events, website and e-commerce, and email also come out at 32%, with chatbots at 30% and SEO and SEM at 29%. A three-point spread across six very different channels suggests respondents were rating themselves rather than rating each channel separately, so this reads better as a general level of self-assessed personalization than as anything specific to social media.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Survey of nearly 4,000 decision-makers across 13 countries and multiple industries; further sampling details not disclosed in the provided text.
Good for
A rough sense of size and direction, and deciding what to look at first.
Not for
- Exact numbers, or saying that one thing caused another.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.
- This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
- The source never says how this number was measured.
- The source says how much it looked at, but not how any of it was chosen.




