Vendor reportProduct.ai, 14 Oct 2026
U.S. AI shoppers 55+ penalize hidden sponsorship 20+ points more than labeled; 25–34s react slightly the other way
Briefing creators
| Age group | Extra trust lost (points) |
|---|---|
| All AI users | 10.5 |
| 18 to 24 | 3.6 |
| 25 to 34 | -5.2 |
| 35 to 44 | 12.7 |
| 45 to 54 | 15.6 |
| 55 to 64 | 22.9 |
| 65 or older | 20.5 |
Extra trust lost from hidden vs labelled sponsorship disclosure, by age group
- Reader Note:
- Among 550 U.S. shoppers who used AI for product research in the past 90 days. Each value is the share who would trust an assistant less after discovering a hidden paid recommendation, minus the share who would trust it less over a clearly labeled one, in percentage points. All AI users +10.5; 18–24 +3.6; 25–34 −5.2; 35–44 +12.7; 45–54 +15.6; 55–64 +22.9; 65+ +20.5. Both scenarios are hypothetical. Each age band holds 73–118 AI users, so the report treats the split as directional. Self-reported online survey of U.S. adults (Aug 27 – Sep 1, 2026), unweighted; Product.ai sells verification products for commerce.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Survey of 1,493 U.S. adults who shop for products, online or in stores, from a general-population panel; unweighted with quotas on age, gender, and region. Trend comparisons use 1,247 online shoppers; AI-user findings mostly use 550 respondents who used AI for product research in the past 90 days.
Good for
A rough sense of size and direction, and deciding what to look at first.
Not for
- Exact numbers, or saying that one thing caused another.
- This was measured in one market. It may not hold where you are.
- The two groups were not split at random — they picked their own side. The difference may have been there before anything was measured.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.




