On LinkedIn, users want product information and leadership updates most from brands

Content formats

How users want brands to show up on LinkedIn, ranked by content type preference

How users want brands to show up on LinkedIn, ranked by content type preference
Content type	Share of respondents (%)
Educational product information	24%
Updates from company leadership	24%
Customer service and support	17%
Managing smaller communities	9%
Interacting with other brand accounts	9%

Reader Note:: Based on Sprout's consumer survey of 2,305 respondents in the US, UK and Australia who have at least one social media account and follow at least five brands, fielded October 6 to 16, 2025. This figure shows the share of respondents who want brands on LinkedIn to share educational product information 24%, updates from company leadership 24%, customer service and support 17%, managing smaller communities 9%, and interacting with other brand accounts 9%. The report text also says only 5% want companies to partner with influencers, but that value is not in this figure's data table.
Evidence:: Self-reported behaviour
Vendor interest:: Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
Sample:: Online surveys of 2,305 consumers in the US, UK and Australia with at least one social media account and following at least five brands, plus 1,200 marketing leaders in the US, UK and Australia responsible for social media.

Good for

A rough sense of size and direction, and deciding what to look at first.

Exact numbers, or saying that one thing caused another.
This comes from a company with a commercial interest in this market, so it is not a neutral source.

Instagram users respond first to brand’s short videos, then creator-style content

Share of social users most likely to interact with each brand content type on Instagram
Content type	Share of users likely to interact (%)
Short-form video (<60 seconds)	52%
User-generated content	25%
Influencer content	23%
Live video	22%
Static images / Long-form video	19%

Short videos dominate brand engagement on TikTok

Share of social users most likely to interact with brand content types on TikTok
Content type	Share of social users likely to interact (%)
Short-form video (<60 seconds)	60%
Long-form video	32%
User-generated content	30%
Influencer content	28%
GIFs / memes	15%

Interactive Instagram content did the most to build brand trust

Our Substack turns the data behind these cards into full breakdowns: what changed, why, and what to do about it.

Instagram carousels reach 142% more people than single-image posts and get 819% more saves

34%

of consumers are most likely to interact with Shoppable Pins on Pinterest

Personalized recommendations were the strongest predictor of luxury purchase intention on Instagram