Industry surveyBBB National Programs, 2025
Only 5% of U.S. consumers completely trust influencer advertising, while 26% do not trust it at all.
Channel validation
Consumer Trust Levels in Influencer Advertising, by Degree of Trust (%)
- Trust Completely5%
- Trust Somewhat69%
- Do Not Trust26%
| Trust Level | Share of Consumers (%) |
|---|---|
| Trust Completely | 5% |
| Trust Somewhat | 69% |
| Do Not Trust | 26% |
- Reader Note:
- The three options split 5% completely, 69% somewhat and 26% not at all, so the 74% usually quoted as trust in influencer advertising is almost entirely the “somewhat” group. More than nine in ten respondents were women, so this is close to a women-only reading, and the answers are stated attitudes rather than anything observed.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Survey of 3,720+ U.S. consumers ages 18-65, fielded over 3 days in February 2025; 3,484 women, 235 men, and 5 non-binary respondents.
Good for
A rough sense of size and direction, and deciding what to look at first.
Not for
- Exact numbers, or saying that one thing caused another.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.
- This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.




