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Industry surveyThe CMO Survey, 2026

53.9% of US marketing leaders say marketing keeps influencing a customer for a year or longer, though the most common single answer is several months at 24.4% and the report's median is six months

Channel mix & planning



Marketing Performance: Perceived marketing influence duration on customers, as reported by US CMOs in 2026

Marketing Performance: Perceived marketing influence duration on customers, as reported by US CMOs in 2026
DurationPercent (%)
An hour0.6%
12 hours0.6%
A day1.3%
A week2.6%
A month6.4%
Several months24.4%
6 months10.3%
1 year21.8%
2 years18.6%
5 years9%
7 years0%
10 years or more4.5%
Reader Note:
This question was answered by 156 of the 308, just over half the panel. 53.9% chose a year or longer, but the answers cluster below that: several months is the single most common answer at 24.4%, six months adds 10.3%, and the report puts the median at six months. At the far end, 4.5% chose ten years or more and 5.1% chose a week or less. These are beliefs about how long marketing keeps working, not a measured decay curve from any campaign.
Evidence:
Self-reported behaviour
Vendor interest:
Low
Sample:
Online survey of 308 marketing leaders at U.S. for-profit companies drawn from a sample of 2,111; 14.6% response rate; 97% were VP level or above.

Good for

A rough sense of size and direction, and deciding what to look at first.

Not for

  • Exact numbers, or saying that one thing caused another.
  • This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
  • The source never says how this number was measured.

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