Industry surveyThe CMO Survey, 2026
53.9% of US marketing leaders say marketing keeps influencing a customer for a year or longer, though the most common single answer is several months at 24.4% and the report's median is six months
Channel mix & planning
Marketing Performance: Perceived marketing influence duration on customers, as reported by US CMOs in 2026
| Duration | Percent (%) |
|---|---|
| An hour | 0.6% |
| 12 hours | 0.6% |
| A day | 1.3% |
| A week | 2.6% |
| A month | 6.4% |
| Several months | 24.4% |
| 6 months | 10.3% |
| 1 year | 21.8% |
| 2 years | 18.6% |
| 5 years | 9% |
| 7 years | 0% |
| 10 years or more | 4.5% |
- Reader Note:
- This question was answered by 156 of the 308, just over half the panel. 53.9% chose a year or longer, but the answers cluster below that: several months is the single most common answer at 24.4%, six months adds 10.3%, and the report puts the median at six months. At the far end, 4.5% chose ten years or more and 5.1% chose a week or less. These are beliefs about how long marketing keeps working, not a measured decay curve from any campaign.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- Low
- Sample:
- Online survey of 308 marketing leaders at U.S. for-profit companies drawn from a sample of 2,111; 14.6% response rate; 97% were VP level or above.
Good for
A rough sense of size and direction, and deciding what to look at first.
Not for
- Exact numbers, or saying that one thing caused another.
- This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
- The source never says how this number was measured.




