Vendor reportHubSpot, 2026
AI chatbots are the top channel for planned increased investment next year: 38% of teams are betting on this source of traffic
Budget allocation
38%
Share of teams planning to increase investment in AI chatbots next year — the top channel for planned spend growth
- Reader Note:
- Self-reported. This is the share planning to increase investment, not the share already investing, and it was recorded a year ahead of the spending it describes. Video marketing and paid social follow close behind at 37% each, so chatbots top the list by a single point - read it as a tie at the top rather than a clear winner. Chatbots are also a HubSpot product, and the report's calls to action point there repeatedly.
- Evidence:
- Stated intention
- Vendor interest:
- Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- HubSpot surveyed 1,505 marketers in September 2025 across North America, Europe, Asia and Australia, spanning seniority levels and industries; fieldwork run in collaboration with the research firm Datalily. The report does not disclose how the sample splits by region, industry or seniority, so every published figure is a single global average. It does report cuts by company size - small business, mid-market and enterprise.
Good for
Reading the mood, and deciding what to test yourself.
Not for
- Predicting what people will actually do. Intentions and behaviour come apart.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.
- This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
- The source says how much it looked at, but not how any of it was chosen.




