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In B2B consultancy's LinkedIn marketing new followers might be the strongest lever, moving sales revenue and engagement more than website visits did

Performance measurement


Response variableElasticityWear-in (week)Wear-out (week)
Sales0.5901
Followers0.8801
Sales Posts———
Technical Posts———
Social Posts———
Engagement0.5102
Website Visits0.2701

Social media marketing elasticities: response of sales, engagement & other metrics to a change in Followers (elasticity, wear-in/out weeks)

Reader Note:
Elasticities from one firm's weekly data, not rates to apply elsewhere: a 1% rise in new followers was associated with 0.591% higher sales revenue, 0.512% higher engagement and 0.274% more website visits, each appearing in the same week and fading within one to two weeks. For comparison, a 1% rise in website visits was associated with 0.356% higher sales. The authors warn that this firm sells services largely new to its market and may not represent more traditional B2B firms.
Evidence:
Observed behaviour
Vendor interest:
None
Sample:
One B2B consultancy firm operating mainly in Chile and Peru; 106 weeks of weekly firm-level data from February 2019 to March 2021, including 146 LinkedIn posts manually coded into sales, technical, or social categories.

Good for

Getting a rough orientation, and deciding what to check yourself.

Not for

  • Saying that one thing caused another, or predicting what you would get.
  • This was measured in one market. It may not hold where you are.
  • The source talks about this as cause and effect — that is its reading, not a finding.
  • This is one case — one company, one campaign, one account. Nothing implies it happens anywhere else.

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