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Industry surveyThe CMO Survey, 2026

US marketers are using AI for about a quarter of their marketing tasks now and expect to use it for more than half of activities in three years

Workflow & automation


24–56%

of marketing tasks are currently performed using AI or ML, rising to over half in three years according to US CMOs (2026 survey)

Reader Note:
The current figure rests on 191 respondents and the three-year figure on 188. Both are means of a self-estimate on a 0–100% scale, and both medians sit lower, at 20% now and 50% in three years, with answers spanning the full range from 0 to 100. The three-year number is an expectation, not a commitment or a budgeted plan, and the question covers AI or machine learning used to optimise and automate marketing effort rather than any particular tool.
Evidence:
Self-reported behaviour
Vendor interest:
Low
Sample:
Online survey of 308 marketing leaders at U.S. for-profit companies drawn from a sample of 2,111; 14.6% response rate; 97% were VP level or above.

Good for

A rough sense of size and direction, and deciding what to look at first.

Not for

  • Exact numbers, or saying that one thing caused another.
  • This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
  • The source never says how this number was measured.

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