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Customer acquisition and brand equity are the top two media investment goals for ad buyers in September 2026, with acquisition seeing the biggest jump since January

Channel mix & planning



Top media investment goals, Sep '26

Top media investment goals, Sep '26
Goal% of respondents
Acquire new customers63%
Increase brand equity43%
Improve media efficiency31%
Optimize reach and frequency27%
Drive repeat purchases24%
Improve MMM results23%
Leverage 1P data22%
Reader Note:
Repeat purchase goals held flat as new customer acquisition moved up.
Evidence:
Stated intention
Vendor interest:
Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
Sample:
Email survey of 211 U.S. buy-side ad investment decision-makers, primarily at agencies (52%) and brands (44%); fielded July 17-31, 2026.

Good for

Reading the mood, and deciding what to test yourself.

Not for

  • Predicting what people will actually do. Intentions and behaviour come apart.
  • This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
  • This comes from a company with a commercial interest in this market, so it is not a neutral source.
  • The source says how much it looked at, but not how any of it was chosen.

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