Industry surveyInteractive Advertising Bureau, Sep 2026
Customer acquisition and brand equity are the top two media investment goals for ad buyers in September 2026, with acquisition seeing the biggest jump since January
Channel mix & planning
Top media investment goals, Sep '26
| Goal | % of respondents |
|---|---|
| Acquire new customers | 63% |
| Increase brand equity | 43% |
| Improve media efficiency | 31% |
| Optimize reach and frequency | 27% |
| Drive repeat purchases | 24% |
| Improve MMM results | 23% |
| Leverage 1P data | 22% |
- Reader Note:
- Repeat purchase goals held flat as new customer acquisition moved up.
- Evidence:
- Stated intention
- Vendor interest:
- Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Email survey of 211 U.S. buy-side ad investment decision-makers, primarily at agencies (52%) and brands (44%); fielded July 17-31, 2026.
Good for
Reading the mood, and deciding what to test yourself.
Not for
- Predicting what people will actually do. Intentions and behaviour come apart.
- This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.
- The source says how much it looked at, but not how any of it was chosen.




