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A single negative influencer review moved neither brand image nor purchase intention among young adults, and neither did a single positive one

Creator content


Reader Note:
This is the study's pre-registered main test and it came out null. Brand image scored 4.11 after the positive review, 3.88 after the negative one and 4.07 with no review; purchase intention 3.42, 3.00 and 3.12; F(4, 207) = 0.85, p = .494. Read it carefully: the sample was powered for moderate effects, so a null here means a single review produced no effect of the size this study could have seen, not that deinfluencing is harmless. Each participant saw one TikTok review of a fictional sunscreen by a fictional influencer. The brand and product were invented on purpose, to remove prior attitudes — which also means the study says nothing about a real brand with a history. Vietnam was chosen partly because rules on advertising disclosure by creators had been proposed but not yet implemented there, so creators had unusually wide latitude.
Evidence:
Experimental
Vendor interest:
None
Sample:
Pre-registered between-subjects experiment with 210 young adults in Vietnam aged 18-30; recruited via private social media channels and snowball sampling; 70.95% female and 60.00% university students.

Good for

Backing budget and pricing decisions in similar situations.

Not for

  • Situations far from the one tested, without checking again.
  • This was measured in one market. It may not hold where you are.

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