Vendor reportKantar, 2026
24% of AI users already use an AI shopping assistant
Channel mix & planning
24%
of AI users already use an AI shopping assistant
- Reader Note:
- From Kantar's Connecting with the AI consumer report 2025, as cited inside Marketing Trends 2026. The base is AI users, not all consumers. Marketing Trends is a curated digest with no sample size, fieldwork date or question wording published for any of its figures, so the cited report is where this number would have to be checked.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Not disclosed
Good for
Getting a rough orientation, and deciding what to check yourself.
Not for
- Exact numbers, or saying that one thing caused another.
- The source never says how this number was measured.
- The source never says how big its sample was or what went into it.
- The source never says when this data was collected. It could be considerably older than the publication date suggests.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.




