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Vendor reportKantar, 2026

24% of AI users already use an AI shopping assistant

Channel mix & planning


24%

of AI users already use an AI shopping assistant

Reader Note:
From Kantar's Connecting with the AI consumer report 2025, as cited inside Marketing Trends 2026. The base is AI users, not all consumers. Marketing Trends is a curated digest with no sample size, fieldwork date or question wording published for any of its figures, so the cited report is where this number would have to be checked.
Evidence:
Self-reported behaviour
Vendor interest:
Moderate — This comes from a company with a commercial interest in this market, so it is not a neutral source.
Sample:
Not disclosed

Good for

Getting a rough orientation, and deciding what to check yourself.

Not for

  • Exact numbers, or saying that one thing caused another.
  • The source never says how this number was measured.
  • The source never says how big its sample was or what went into it.
  • The source never says when this data was collected. It could be considerably older than the publication date suggests.
  • This comes from a company with a commercial interest in this market, so it is not a neutral source.

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