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32% of B2B companies say their email campaigns are very personalized

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B2B marketing personalization by strategy: Share of respondents with very personalized email campaigns, by growth status (%)

B2B marketing personalization by strategy: Share of respondents with very personalized email campaigns, by growth status (%)
GroupShare of respondents with very personalized email campaigns (%)
Winners50%
Laggards18%
Overall32%
Reader Note:
The same 32% as social media, events, and website and e-commerce, with chatbots at 30% and SEO and SEM at 29%. Email is the channel where basic personalization — a name in a merge field — is near universal and almost free, so a third of companies calling theirs 'very' personalized puts the bar somewhere well above that, without the report saying where.
Evidence:
Self-reported behaviour
Vendor interest:
High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
Sample:
Survey of nearly 4,000 decision-makers across 13 countries and multiple industries; further sampling details not disclosed in the provided text.

Good for

A rough sense of size and direction, and deciding what to look at first.

Not for

  • Exact numbers, or saying that one thing caused another.
  • This comes from a company with a commercial interest in this market, so it is not a neutral source.
  • This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
  • The source never says how this number was measured.
  • The source says how much it looked at, but not how any of it was chosen.

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