Vendor reportMcKinsey, 22 Jun 2026
AI-powered search is used most at the very start of a purchase: 73% use it to learn about a category, against roughly 60% at consideration and decision stages
Channel validation
AI-powered search usage by purchasing journey stage: share of respondents using AI-powered search — by purchasing journey activity, Aug 2025 (%)
| Activity | Share of respondents (%) |
|---|---|
| Awareness: "Learning broadly about a category, or about brands, products, or services" | 73% |
| Awareness: Planning for a trip or special occasion | 53% |
| Consideration: Explaining features or technical specifications | 60% |
| Consideration: Generating personalized recommendations | 57% |
| Decision: Comparing specific products and/or services | 61% |
| Decision: Summarizing reviews for specific products or features | 60% |
- Reader Note:
- From Exhibit 1, built on the AI Discovery Survey rather than the marketer surveys the article also cites. The stage-by-stage shares are read off the exhibit; the article gives no table of exact values.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Mixed source. The article combines several McKinsey surveys and case examples, including an AI Discovery Survey (August 2025, n=1,927), a McKinsey Global Survey on marketers (March 2026, n=521), and a McKinsey Global Survey on marketing executives (May 2026, n=26). Selection details are not disclosed in the article.
Good for
A rough sense of size and direction, and deciding what to look at first.
Not for
- Exact numbers, or saying that one thing caused another.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.
- The source says how much it looked at, but not how any of it was chosen.
- The source never says how this number was measured.




