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75.1% already knew or suspected AI can repeat a brand’s marketing as fact

Channel validation


75.1%

of AI users knew or suspected that AI shopping answers can repeat a brand’s own marketing claims as fact

Reader Note:
Among 550 AI users, the survey asked whether they knew before the survey that an AI answer can repeat a brand's own marketing claims as if they were facts. The report sums 36.4% knew and 38.7% suspected to reach 75.1%, while 24.9% said they did not know.
Evidence:
Self-reported behaviour
Vendor interest:
High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
Sample:
Survey of 1,493 U.S. adults who shop for products, online or in stores, from a general-population panel; unweighted with quotas on age, gender, and region. Trend comparisons use 1,247 online shoppers; AI-user findings mostly use 550 respondents who used AI for product research in the past 90 days.

Good for

A rough sense of size and direction, and deciding what to look at first.

Not for

  • Exact numbers, or saying that one thing caused another.
  • This was measured in one market. It may not hold where you are.
  • This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
  • This comes from a company with a commercial interest in this market, so it is not a neutral source.

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