Vendor reportProduct.ai, 14 Oct 2026
75.1% already knew or suspected AI can repeat a brand’s marketing as fact
Channel validation
75.1%
of AI users knew or suspected that AI shopping answers can repeat a brand’s own marketing claims as fact
- Reader Note:
- Among 550 AI users, the survey asked whether they knew before the survey that an AI answer can repeat a brand's own marketing claims as if they were facts. The report sums 36.4% knew and 38.7% suspected to reach 75.1%, while 24.9% said they did not know.
- Evidence:
- Self-reported behaviour
- Vendor interest:
- High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
- Sample:
- Survey of 1,493 U.S. adults who shop for products, online or in stores, from a general-population panel; unweighted with quotas on age, gender, and region. Trend comparisons use 1,247 online shoppers; AI-user findings mostly use 550 respondents who used AI for product research in the past 90 days.
Good for
A rough sense of size and direction, and deciding what to look at first.
Not for
- Exact numbers, or saying that one thing caused another.
- This was measured in one market. It may not hold where you are.
- This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
- This comes from a company with a commercial interest in this market, so it is not a neutral source.




