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41.5% of U.S. online shoppers used AI to research a purchase in the past 90 days, flat vs 42.6% in June 2026

Channel validation


41.5%

of U.S. online shoppers used an AI assistant to research a purchase in the past 90 days

Reader Note:
Based on 1,247 U.S. adults who shop online at least some of the time (517 used AI), the base that keeps this edition comparable with the June 2026 edition (n=1,463). The 1.1-point dip is below the report's pre-registered 4-point change threshold, so adoption is treated as unchanged. Including 246 store-only shoppers, the figure is 36.8% (550 of 1,493). Self-reported online survey of U.S. adults (Aug 27 – Sep 1, 2026), unweighted; Product.ai sells verification products for commerce.
Evidence:
Self-reported behaviour
Vendor interest:
High — This comes from a company with a commercial interest in this market, so it is not a neutral source.
Sample:
Survey of 1,493 U.S. adults who shop for products, online or in stores, from a general-population panel; unweighted with quotas on age, gender, and region. Trend comparisons use 1,247 online shoppers; AI-user findings mostly use 550 respondents who used AI for product research in the past 90 days.

Good for

A rough sense of size and direction, and deciding what to look at first.

Not for

  • Exact numbers, or saying that one thing caused another.
  • This was measured in one market. It may not hold where you are.
  • This comes from a company with a commercial interest in this market, so it is not a neutral source.

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