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Industry surveyThe CMO Survey, 2026

US marketers say AI lowers their marketing overhead costs by 14.6% on average, though the typical respondent reports 10%

Workflow & automation


14.6%

average cut in marketing overhead costs reported from using AI by US CMOs (2026 survey)

Reader Note:
This figure rests on 160 respondents, who were asked to state the percentage improvement they had experienced. The mean of 14.64% sits well above the median of 10%, with answers running from 0% to 75%. It is statistically indistinguishable from the 14.06% the same question returned for sales productivity, so the two should not be read as different sizes of effect. Self-assessed, with no control group, no baseline and no verification.
Evidence:
Self-reported behaviour
Vendor interest:
Low
Sample:
Online survey of 308 marketing leaders at U.S. for-profit companies drawn from a sample of 2,111; 14.6% response rate; 97% were VP level or above.

Good for

A rough sense of size and direction, and deciding what to look at first.

Not for

  • Exact numbers, or saying that one thing caused another.
  • This is an aggregated or average number that covers very different cases. Real results in a particular segment may differ.
  • The source talks about this as cause and effect — that is its reading, not a finding.
  • The source never says how this number was measured.

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