Industry surveyGartner, 2025

Across every resource area, the cost-saving actions CMOs name are consolidation, renegotiation and removal of what they already run

Workflow & automation

Reader Note:: Gartner lists three actions per resource area. Eleven of the twelve are consolidation, renegotiation or removal; only "standardize media planning processes" adds a new practice.
Evidence:: Self-reported behaviour
Vendor interest:: Low
Sample:: Gartner CMO Spend Survey respondents across 11 countries and 10 major industries; mix of 42% B2B, 23% B2C, and 35% even mix B2B/B2C; mean annual revenue $5.7B. Some breakout charts show industry sample sizes such as consumer products (n=43), manufacturing (n=52), pharma (n=32), financial services (n=50), retail (n=36), insurance (n=43), media (n=31), healthcare (n=42), travel and hospitality (n=37), and IT/business services (n=36).

Good for

A rough sense of size and direction, and deciding what to look at first.

10%

of organisations are realising significant ROI from agentic AI in Deloitte’s 2025 survey of 1,854 EMEA executives

24–56%

of marketing tasks are currently performed using AI or ML, rising to over half in three years according to US CMOs (2026 survey)

Our Substack turns the data behind these cards into full breakdowns: what changed, why, and what to do about it.

90% of CMOs are experimenting with AI but fewer than 10% have scaled it or realized value across marketing workflows

42.3%

of wrong AI answers were overridden with incentives and item-level feedback in Study 3 versus 20.0% in the control group

14%

average increase in sales productivity reported from using AI in marketing by US companies (2026 survey)

77% of brands say AI-assisted influencer campaigns perform better